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Sutherland
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Mega Walk-in Drive|| Voice Process on 14th July'25 (HR-Shilpi)

Mega Walk-in Drive|| Voice Process on 14th July'25 (HR-Shilpi)

Sutherland

0 - 1 years

3 - 4 Lacs

Navi Mumbai

Posted:3 weeks ago| Platform:

Apply

Skills Required

Customer Service Good English Communication Fluent English Us Voice Process International Voice Process US Process Us Calling Inbound Voice Process International Call Center Excellent Communication In English International Process International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Voice Process (Night Shift)

This is a blended customer support role involving voice, chat, and email communication with international clients.

Key Responsibilities:

Provide high-quality voice-based support to international customers.
Handle queries via phone, email, and chat in a timely and professional manner.
Troubleshoot and resolve customer issues effectively.
Maintain customer satisfaction and adhere to quality and performance standards.
Work in 24x7 rotational shifts, including night shifts.

Candidate Profile:

Excellent
English communication skills
(both verbal & written).
Strong interpersonal and problem-solving skills.
Comfortable with rotational shifts (24/7 operations).
Basic proficiency in
MS Office tools
(Outlook, Word, Excel).
Good typing speed and computer navigation skills.
Team player with a proactive and professional attitude.

Eligibility Travel Boundaries:

Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:

Central Line:

Shift & Weekly Off:

Shift:
24x7 rotational (including night shifts)
Weekly Off:
2 rotational offs

Perks & Benefits:

performance-based incentives

How to Apply:

Walk-in directly between 12:00 PM to 7:00 PM

Location:

Join us and be part of a dynamic team driving global customer satisfaction!

HR Shilpi- 8369605971

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Sutherland

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Mega Walk-in Drive|| Voice Process on 14th July'25 (HR-Shilpi)

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

International Voice Process (Night Shift)

Key Responsibilities:

Candidate Profile:

English communication skills

MS Office tools

Eligibility Travel Boundaries:

Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:

Central Line:

Shift & Weekly Off:

Shift:

Weekly Off:

Perks & Benefits:

performance-based incentives

How to Apply:

Walk-in directly between 12:00 PM to 7:00 PM

Location:

More Jobs at Sutherland