Master Scheduler

Job Description: Scheduler (Remote – India Based)

Company Overview

We are a Canada-based healthcare staffing company dedicated to providing reliable and compassionate Community Support Workers (CSWs), Personal Support Workers (PSWs), and other healthcare professionals to organizations across Canada. Our mission is to ensure high-quality staffing solutions that meet the needs of both clients and staff.

Position: Scheduler (Remote – India)

We are seeking a detail-oriented and organized Scheduler to join our growing team. This role will be based in India and responsible for managing schedules, assigning shifts, and coordinating with our staff working across Canada.

Key Responsibilities

• Coordinate and assign shifts to Community Support Workers (CSWs) and other staff across multiple facilities in Canada.
• Communicate with staff members to confirm availability and shift assignments.
• Ensure all shifts are filled promptly while maintaining compliance with company policies and client requirements.
• Track attendance, shift swaps, cancellations, and report any issues to management.
• Maintain accurate records of schedules, staff availability, and client requirements.
• Provide ongoing support to staff regarding scheduling inquiries and conflicts.
• Collaborate with the operations team in Canada to ensure seamless staffing coverage.

Qualifications & Skills

• Bachelor’s degree or diploma in business administration, healthcare management, or a related field (preferred).
• Prior experience in scheduling, workforce coordination, or operations support is an asset.
• Strong organizational and time-management skills.
• Excellent communication skills in English (both written and verbal).
• Comfortable working in a fast-paced environment and handling last-minute scheduling changes.
• Proficiency in Microsoft Office (Excel, Word) and scheduling/CRM software.
• Ability to work remotely and independently with minimal supervision.

Work Schedule

• Remote position based in India.
• Must be flexible to work night shifts / Canadian time zones (EST/AST/MST/PST).

What We Offer

• Competitive salary (paid in INR).
• Opportunity to work with a Canada-based healthcare company.
• Professional growth and training opportunities.
• Remote work flexibility with long-term stability.

Job Types: Full-time, Part-time, Permanent, Internship, Contractual / Temporary
Contract length: 6 months

Pay: ₹10,000.00 - ₹15,000.00 per month

Expected Start Date: 01/09/2025