Marketplace Manager

We are seeking a skilled and experienced Marketplace Manager to oversee and manage our presence across all major e-commerce platforms like Amazon, Flipkart, Meesho, etc. The ideal candidate should be proficient in handling day-to-day operations, product listings, promotions, and customer queries to drive online sales growth.

Key Responsibilities:

• Manage seller accounts across multiple marketplaces (Amazon, Flipkart, Meesho, etc.)
• Create, update, and optimize product listings including images, titles, descriptions, keywords, and pricing
• Monitor and analyze sales performance, returns, customer feedback, and inventory levels
• Plan and execute promotional campaigns, lightning deals, and festive sales
• Coordinate with internal departments (warehouse, dispatch, customer service, etc.) for smooth order fulfillment
• Maintain compliance with marketplace policies and ensure account health is in good standing
• Handle disputes, returns, and customer issues in a timely and professional manner
• Monitor competitors’ pricing and marketing strategies
• Prepare and present sales and performance reports regularly

Key Skills:

• Deep understanding of e-commerce platforms (Amazon Seller Central, Flipkart Seller Hub, etc.)
• Strong analytical and problem-solving skills
• Good communication and coordination abilities
• Knowledge of SEO for product listings
• Proficiency in Excel, reporting, and data analysis
• Ability to handle pressure and multitask

Preferred Qualifications:

• Experience in tools like Unicommerce, GoFrugal, Zoho Inventory (optional)
• Prior experience with paid ads and sponsored product campaigns on marketplaces

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Work Location: In person