Marketplace Manager

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Role Summary

client

Marketplace Manager

regulated categories

Key Responsibilities

1. Marketplace Performance Ownership

• Own end-to-end business across Amazon, Flipkart, Nykaa, Tata 1mg & Jiomart
• Track and improve

  revenue, conversion, sessions, ranking, buybox, pricing, and visibility

• Monitor suppressed listings, lost buybox, pricing conflicts, and demand trends
• Coordinate with PPC, content, supply chain, and warehouse teams

2. Assortment & Listing Excellence

• Ensure

  100% content hygiene

  (titles, bullets, A+, images, keywords, SEO)
• Ensure compliance for

  nutraceutical / VMS categories

  (FSSAI, claims, QC norms)
• Handle listing issues, compliance warnings, rejections, and escalations

3. Inventory & Operations

• Work with Supply Chain for

  FBA, WFS, and marketplace warehouses

• Maintain

  >95% in-stock rate

• Plan inventory for

  expiry-sensitive products

• Reduce returns, cancellations, and negative reviews

4. Promotions, Deals & Events

• Build and execute deal calendars for:
• Prime Day, Great Indian Festival, Big Billion Days
• Nykaa Wellness Days, 1mg sales, new launch events
• Execute lightning deals, coupons, bestseller pushes, and launch boosters
• Balance

  price-led vs value-led promotions

5. Competitor & Category Intelligence

• Track competitors, pricing trends, and visibility battles
• Use

  Amazon Brand Analytics, Flipkart PI tools

  , and marketplace dashboards
• Monitor market share, keyword rankings, and category growth

6. Reporting & Decision Making

• Prepare

  weekly performance reports

  for leadership
• Use data to improve

  revenue, ACOS/TACoS, organic ranking, and profitability

• Build SOPs for marketplace operations and hygiene

KPIs

• Revenue growth
• Buybox %
• Organic ranking improvements
• In-stock %
• Return & cancellation rate
• Listing hygiene score
• Marketplace profitability

Requirements

Must-Have

• 47 years of

  marketplace management experience

• Strong hands-on experience with

  Amazon Seller Central & Flipkart Seller Hub

• Experience in

  Nutraceuticals / VMS / Health & Wellness / FMCG / Beauty

• Strong understanding of

  regulated categories & compliance

• Analytical mindset with strong

  Excel & marketplace reporting skills

• Proven ability to scale revenue and improve rankings

Good to Have

• Experience with Nykaa, Tata 1mg, Jiomart
• Exposure to PPC coordination and event planning

What the Client Is Looking For

• High ownership and execution mindset
• Strong operational discipline
• Data-driven decision-making
• Comfortable in fast-paced, growth environments