Market Research Analyst

As a Market Research Analyst at IQVIA, you will have the responsibility of managing and creating contracted deliverables and revenue-generating requests for clients in the Pharma industry. You will build and maintain effective business relationships with clients, supporting their questions and requests as their day-to-day contact. Your role also involves partnering with clients to maximize the value from IQVIA Global products and services, identifying revenue opportunities, and conducting product/services and process training for clients and employees. Additionally, you will represent IQVIA on external client projects. Key Responsibilities: - Manage Pharma accounts purchasing GMI offerings - Ensure fulfillment of contract specifications and handle ad-hoc requests for assigned pharma accounts - Partner with clients to derive optimum value from IQVIA products and services while identifying revenue opportunities - Research, analyze, and respond to complex and non-routine client inquiries - Collaborate with account managers to identify client business issues and provide solutions - Conduct product, service, and process training for clients and IQVIA employees - Actively participate in recurring client-facing service meetings - Demonstrate client focus, flexibility, multitasking ability, excellent time management skills, and teamwork while also being able to work independently Qualifications: - Bachelor's Degree preferred - Five (5) years of related work experience preferred - Knowledge of client service representative field concepts, practices, and procedures required - Knowledge of IQVIA products preferred - Pharmaceutical experience preferred - Experience in meeting facilitation, presentation, and training - Proficiency in PC applications, such as Excel - Effective communication skills (written and oral) across various organizational levels and ability to manipulate large transactional databases - Strong business acumen - Proficiency in problem-solving, analytical skills, and expert customer service - Ability to develop and maintain relationships in a diverse business environment and quickly understand complex concepts and processes (Note: No additional details of the company were provided in the job description.),