Market Place Executive

1. Product Listing & Optimization

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• Create and manage product listings for Ayurvedic products across multiple online marketplaces (Amazon, Flipkart, etc.).
• Ensure that product titles, descriptions, images, and other attributes are accurate, informative, and optimized for search.
• Regularly update and improve listings to stay competitive and aligned with market trends in the Ayurvedic industry.

1. Order Management

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• Oversee the entire order lifecycle from placement to delivery, ensuring timely and accurate fulfillment.
• Work closely with the warehouse and logistics teams to ensure the products are delivered on time and in excellent condition.
• Resolve any customer issues related to returns, cancellations, or complaints in a timely and professional manner.

1. Pricing & Promotions

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• Monitor competitors’ pricing strategies and adjust our pricing to remain competitive while ensuring value for customers.
• Collaborate with the marketing team to design and execute promotions, discounts, and seasonal offers that resonate with health-conscious consumers.

1. Marketplace Performance Analysis

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• Track and analyze key performance metrics such as sales, customer reviews, and product rankings.
• Provide actionable insights and recommendations to enhance product visibility, increase sales, and improve customer satisfaction.

1. Customer Relationship Management

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• Engage with customers, responding to inquiries and addressing concerns related to Ayurvedic products and their benefits.
• Manage customer feedback and reviews, ensuring that we maintain a strong and positive brand presence in the Ayurvedic space.

1. Market Research

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• Stay up-to-date with industry trends, competitor products, and market dynamics in the Ayurvedic and wellness sector.
• Recommend new products, pricing strategies, and promotions based on market demand and emerging health trends.

Skills & Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• 1-2 years of experience in e-commerce or marketplace management, preferably in the Ayurvedic or wellness industry.
• Strong knowledge of Ayurvedic products, their benefits, and market trends is a plus.
• Experience with major online marketplaces (Amazon, Flipkart, etc.) and their tools.
• Excellent communication, organizational, and customer service skills.
• Analytical skills with the ability to track and interpret sales data to inform decision-making.
• Strong attention to detail and commitment to maintaining high-quality standards.
• Ability to thrive in a fast-paced, dynamic environment.