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Bajaj Finance
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Manager - Two Wheeler - South & West

Manager - Two Wheeler - South & West

Bajaj Finance

1 - 3 years

7 - 11 Lacs

nadiad india

Posted:1 day ago| Platform:

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Skills Required

finance management compliance finance go risk hr data it management governance systems onboarding sales education relationship management operations crm salesforce business communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manager - Two Wheeler - South & West
Job Purpose
First link of management between the executors (field staff) and management. An effective communicator with exceptional relationship management skills, able to relate to people at all levels of business and management. Responsible for delivery of business AOP objectives for the assigned geography. Culture Anchor

Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets.

Execute with Rigor: Takes responsibility for meeting targets with focus and effort.

Own It: Maintains honesty and fairness in all interactions in line with organizational policies.

Act with Integrity

Duties and Responsibilities

Achieve business numbers with assigned line of channels (basis location and market potential).

People Management (Off roll)Hiring, retention, and productivity.

Sales governance through compliance with systems and processes.

Track, manage, and control PDD requirement compliance.

Reduce customer complaints and cancellations by ensuring that no miss-selling is being done.

Understand CRM (Salesforce.com).

Effectively engage with Credit, Operations, and Risk teams.

Ensure TAT is maintained for case processing.

Major Challenges

Training of self and their team.

Hiring the right candidate.

Smooth onboarding to help settle the employee well in the organization.

Smooth onboarding of new dealer/partner.

Retention of off-roll staff.

Decisions

Hiring of off-roll staff.

Approvals by coordinating with internal stakeholders (e.g., clearing cases).

Lead allocation.

Field activity planning and closure.

Interactions Internal Clients:

Connect with various internal departments (product, credit, operations, RCS, and compliance) to process files.

Connect with HR department for hiring and retention.

External Clients:

Engage with customers.

Map market competition.

Dimensions Financial Dimensions:

From 45 to 70 cases MOM (depending on location and market potential).

Other Dimensions:

Total team size9

Number of direct reports5 to 9

Number of outsourced employees5 to 9

Number of locations1 to 4

Number of products1 (Two Wheeler Loan)

Required Qualifications and Experience

Educational Qualifications: Graduate / Post Graduate

Good command in Excel is essential.

Work Experience: 1 to 3 years of relevant experience in managing a team.

Result-oriented with a go-getter attitude.

Collaborative work style to engage with peers and colleagues across the company.

Excellent team management and interpersonal skills.

Excellent command over communication skills.

Highly ambitious and self-motivated.

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Manager - Two Wheeler - South & West