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Bajaj Finance
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Manager - Two Wheeler - South & West

Manager - Two Wheeler - South & West

Bajaj Finance

1 - 3 years

7 - 11 Lacs

nashik india

Posted:1 day ago| Platform:

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Skills Required

go compliance finance risk hr data it management governance systems onboarding sales education relationship management operations crm salesforce business communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manager - Two Wheeler - South & West
Job Purpose
This position acts as the first link of management between field staff and management. The role requires effective communication and exceptional relationship management skills with the ability to relate to people at all levels of business and management. The primary responsibility is the delivery of business AOP objectives for the assigned geography.

Culture Anchor:

Work Hard – Consistently puts in effort, plans and tracks daily progress to achieve targets

Execute with Rigor – Takes responsibility for meeting targets with focus and effort

Own It – Maintains honesty and fairness in all interactions in line with organization’s policies

Act with Integrity

Duties and Responsibilities

Achieve business numbers with the assigned line of channels (based on location and market potential)

People Management (Off-roll)Hiring, Retention & Productivity

Sales Governance through compliance of systems and processes

Responsible for tracking, managing & controlling PDD requirement compliance

Reduce customer complaints & cancellations by ensuring no miss-selling

Understanding of CRM such as Salesforce.com

Effectively engage with Credit, Operations & Risk teams

Ensure TAT is maintained for case processing

Major Challenges

Training of self and team members

Hiring the right candidates

Smooth onboarding to help settle employees in the organization

Smooth onboarding of new dealers/partners

Retention of off-roll staff

Decisions

Hiring of off-roll staff

Approvals by coordinating with internal stakeholders (e.g., clearing cases)

Lead allocation

Field activity planning and closure

Interactions Internal Clients:

Connect with various internal departments (product, credit, operations, compliance) to process files

Connect with HR department for hiring & retention

External Clients:

Engaging with customers

Mapping of market competition

Dimensions Financial Dimensions:

From 45 to 70 Cases MOM (depending upon location and market potential)

Other Dimensions:

Total Team Size9

Number of Direct Reports5 to 9

Number of Outsourced Employees5 to 9

Number of Locations1 to 4

Number of Products1 (Two Wheeler Loan)

Required Qualifications and Experience

Educational Qualifications: Graduate / Post Graduate

Good command of Excel is essential

Work Experience: 1 to 3 years of relevant experience in managing a team

Result-oriented – Go-getter attitude is a must

Collaborative work style to engage with peers & colleagues across the company

Excellent team management & interpersonal skills

Excellent command over communication skills

Highly ambitious & self-motivated

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Manager - Two Wheeler - South & West