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Work Mode

On-site

Job Type

Full Time

Job Description

Guindy, Tamil Nadu
Position Type

Full Time

Requisition ID

12379

Level of Education

Years of Experience

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.


We are seeking a dynamic and experienced Training Manager – Finance & Accounting Outsourcing to lead and manage training and development programs that enhance employee skills and performance within our F&A operations. This role will focus on designing, delivering, and evaluating training programs specific to finance and accounting processes such as procure-to-pay (P2P), order-to-cash (O2C), record-to-report (R2R), and financial reporting for our outsourcing clients.
Job Description
Training Operations & Delivery:
  • Plan, schedule, and deliver training sessions across FAO verticals including Procure-to-Pay (P2P), Record-to-Report (R2R), Order-to-Cash (O2C), and FP&A.
  • Publish regular training updates and share insights with the Customer team.
  • Create and present weekly updates on training activities to internal stakeholders.
  • Lead the preparation and delivery of Monthly and Weekly Business Review updates for training projects.
Stakeholder & Client Interaction:
  • Review client feedback, internal audit findings, and propose actionable improvements for training-related projects.
  • Address client escalations and stakeholder concerns with timely and effective resolution strategies.
  • Collaborate with stakeholders to gather feedback on training effectiveness and trainer performance.
  • Prepare for leadership reviews and updates, including the Monthly L&D updates.
Performance Monitoring & Reporting:
  • Track and review GPP metrics to appraise trainers' performance aligned with organizational expectations.
  • Evaluate training sessions and share performance improvement feedback with trainers.
  • Identify and recognize top monthly performers
Learning Strategy & Development:
  • Collaborate with cross-functional teams such as Quality, Operations, and Technology to drive process improvements and reduce errors.
  • Design and organize advanced workshops when required for developing the trainers and the internal stakeholders
  • Review and update training material for continuous improvement and relevance.
Trainer Development & Support:
  • Review trainers' personal and professional challenges and offer support or guidance.
  • Monitor and analyze random session recordings and provide constructive feedback for improvement.
  • Offer insights and suggest enhancements based on training updates received from trainers.
  • Excellent communication and facilitation skills
  • Strong analytical and reporting abilities
  • Project management and organizational skills
  • Ability to work in a fast-paced, client-driven environment
  • Stakeholder management and collaboration
Disclaimer:

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

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