Posted:-1 days ago|
Platform:
Work from Office
Full Time
Manager - Training & Enablement will drive operational excellence by equipping the Revenue Operations team with the knowledge, tools, and capabilities needed to drive internal process transformation across the Services Business Unit.
- Design and execute a scalable training and enablement framework tailored to the evolving needs of the Revenue Operations function
- Develop onboarding programs, role-specific learning paths, and continuous education initiatives to support career progression and operational maturity
- Partner with subject matter experts to create and maintain training content, including quick reference guides, interactive learning modules and certification assessments
- Lead cross-functional enablement initiatives in collaboration with key stakeholders including Finance, Controllership, Risk & Compliance etc.
- Monitor and report on training effectiveness using KPIs such as adoption rates, knowledge retention, and operational impact.
- Build and maintain a robust knowledge management framework that supports both internal Revenue Operations team and external stakeholders.
- Identify gaps in process understanding and develop targeted interventions to address them
- Act as a strategic partner to Revenue Operations leadership, providing insights and recommendations on enablement priorities
- Facilitate feedback loops to continuously improve enablement offerings and address emerging needs
- 8+ years of experience in revenue operations and enablement
- Proven track record in designing and delivering enterprise-scale training programs.
- Strong understanding of Sales/Revenue management processes, tools and administrative workflows
- Excellent communication, project management, and stakeholder engagement skills.
- Ability to translate complex operational processes into digestible learning content.
- Experience working in large scale operations teams for global organizationsAs a Manager
- Revenue Assurance & Business Transformation, you are expected to: Develop a strong understanding of our business environment
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