Manager - Training and Development (Hospital Industry)

Role & responsibilities

1. Training Delivery:

• Delivery and effective implementation of the training programs announced in the Training Plan

for respective units and showcase efficacy.

• Support Corporate on Content development.
• Ensure adherence to the training budget and cost savings in the form of ROI and People

Development.

• Compliance/Mandatory Programs like Induction, refreshers, doctors induction, Code of

Conduct, POSH and other training related to compliance.

• Contractual staff training activities related to mandatory compliance.
• Quarterly Budget reports for respective unit and align Unit HR and regional L&D Lead".

2. People and capability development:

• Delivery of content for SDP/nursing manger programs, nursing communication programs

respective regions.

• Delivery of Managerial programs, compliance programs and competency-based programs

for respective regions.

• Delivery of Service Excellence Programs at the units. Conceptualizing New Training

Programs (Classroom /virtual Instructor Led Trainings VILT).

• Deliver Induction Program and support in Doctors and Nurses Induction Design,

Development and Deliver/Co-ordinate the same.

• Attend TTT on SDP, nursing communication training, Managerial training, competency-based

training and/or functional trainings for the purpose of delivery.

3. Anchoring Robust Inductions and Training Processes

• Design and institutionalize revised induction Program: Role and Level specific.
• Ensure adherence to NABH / JCI Audit mandates. Anchoring unit wise training audits as

mandated.

• Compiling unit wise L&D Dashboard (Specific analysis).
• Anchoring L&D Communications (Newsletter), Training Engagements (R&R).
• Trainers to demonstrate innovative methods / approaches to drive a culture of learning and

addressing specific / unique challenges in their respective units.

4. Driving Digital Learning Engagement / Adherence to L&D Budget / Communication,

Engagement / PMS

• Drive Learning engagement through Digital Learning Platform.
• Conceptualize engagement drives to enhance the adoption of Digital Learning Platform

specific to unit.

• Supporting the Corporate Talent Management Strategy agenda PMS (Goal Setting / Reviews

and Annual Appraisal)

5. Drive a Culture of Learning

• Anchor Unit wise TNI, develop Monthly/Quarterly learning plan: for respective Units, ensure

alignment to Individual Development Plans, Departmental Needs inputs from Functional

Heads & Business Strategy.

• Ensure strict adherence to the training policy and procedures of nominations / action planning

and reviews / feedback and its analysis / training data management

Preferred candidate profile

MBA/ Postgraduate Degree/ Diploma in HR, L&D or related field

8-12 years in Training Delivery, preferably in the healthcare industry

Certifications in Training and development (like Content Designing and development, T&D,

instructional design, LMS management) will be an added advantage