Job
Description
As a member of Team Amex at American Express, you will play a crucial role in various areas of Regulatory, Communication, Technology, Project/Program Management, Stakeholder Management, Technology Risk, Status Reporting, People Management, and Education and Knowledge. Your contributions will help shape the future of American Express and make a significant impact on the organization. **Key Responsibilities:** - **Regulatory:** - Responsible for Regulatory Submissions like Quarterly RBI KRI submission. - Handling Response to Regulatory Questionnaires/Circulars/Advisories. - Providing regulatory guidance and training on circulars, advisories, Master Directions, etc. - Manage internal audits, 2nd line. - **Communication:** - Ability to draft and manage Regulatory communication - Ability to draft and manage Incident Communication - Ability to draft and manage Technical documentation - **Technology:** - Understanding of technology tools related to automation, AI, Monitoring, etc. - Hands-on knowledge or functional knowledge of Mainframe applications/platforms. - Proactively address tech-debt and manage tech-led initiatives. - Manages the identification and evaluation of controls and adherence to controls, ensuring effective implementation and reporting. - **Project / Program Management:** - Project planning, implementation, documentation, management. - Help initiate a project (on-boarding resources and access). - Establish the project plan and tracking of activities. - Communicate the progress on the project plan to relevant stakeholders. - Oversees the management and integration of several projects simultaneously, adjusting scope, timing, and budgets efficiently. - **Stakeholder Management:** - Facilitate discussions with key stakeholders across Business, Operations, and Technology. - Engage with India market product team and platform teams for change management. - **Technology Risk:** - Manage and Mitigate Tech Operational Risks. - **Status Reporting:** - Provide periodic updates on deliverables to multiple types of stakeholders catering to different levels. - Prepare and present detailed management reports and documentation to senior leadership and stakeholders. - **People:** - Adapt to oversee/mentor a team of Technology colleagues. - Provide direct leadership and coaching to Technology teams. - Manage resource allocation, project timeline, and budget for projects. - Collaborate with senior leadership to hire top talent for the team. - Provide key inputs in training and development programs. **Education and Knowledge:** - Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, or comparable experience. - Advanced knowledge of global technology standards and applicable regulations. - Proficiency in enterprise risk management with emphasis on operational risk management and technology risk. **Work Experience:** - Experience in technology lifecycle, Enabling functions, SRE/ Technology Support. - Exposure to technology risk & control and information security. - Experience in processing regulatory requirements and compliance standards. - Experience with various tools such as ServiceNow GRC, SAP GRC, LogicGate, RSA Archer, etc. American Express offers a supportive work environment that cares for your overall well-being. You will benefit from competitive base salaries, bonus incentives, financial well-being support, comprehensive medical benefits, flexible working arrangements, generous paid parental leave, access to wellness centers, counseling support, and career development opportunities.,
