Manager / Senior Manager Human Resources

Job Purpose:

The ideal candidate should have a broad understanding of HR practices and adept at handling multiple HR tasks in a fast-paced environment.

This person will be directly reporting to the CHRO.

Key Responsibilities:

Performance Management:

• Manage performance appraisal processes that includes annual goal setting, periodic performance assessments, annual performance calibration with the leadership team etc.
• Provide guidance and support to managers and employees on performance issues and development plans.
• Implement employee recognition programs to enhance employee engagement and retention.

Compensation and Benefits management:

• Assist in the administration of compensation and benefits programs.
• Provide guidance to Leadership on annual salary revision, manage the annual performance bonus pay-out and annual salary revisions.
• Address employee inquiries related to compensation and benefits.
• Job level / grade / designation restructuring experience

Learning and Development:

• Work with the stakeholders across the organisation to Identify gaps in technical competencies and soft skills across different job roles within the organization.
• Implement various delivery methods including workshops, seminars, e-learning modules, and on-the-job training to cater to diverse learning styles.
• Coordinate with subject matter experts and external trainers to ensure high-quality delivery of technical and soft skills training sessions.
• Establish metrics to measure the effectiveness of training programs in enhancing employee performance and productivity.
• Conduct regular evaluations and gather feedback from participants, to continuously improve training initiatives.
• Promote awareness of training opportunities and encourage employee participation in professional development activities.

4.

• Culture Development: Foster a positive organizational culture that promotes engagement, inclusivity, and productivity.
• Employee Engagement: Develop and implement strategies to measure and improve employee engagement and satisfaction.
• Communication: Ensure effective communication channels within the organization to keep employees informed and involved.
• Team Development: Facilitate team-building activities to improve collaboration and performance.

5.

• Structure Analysis: Assess and design organizational structures that support business goals and improve efficiency.
• Role Definition: Clearly define roles and responsibilities to ensure clarity and accountability within the organization.

6.

• Policy Development: Develop and enforce HR policies and procedures that support organizational development goals.
• Compliance: Ensure that the organization complies with labour laws and regulations.

Qualifications & Work experience:

• Bachelors degree in business administration or related field with a PG degree in HR from a reputed institute.
• Minimum of 8 to 10 years of HR generalist experience, preferably in the IT/ITES industry.
• Strong knowledge of Labour laws.
• Excellent computer skills especially in MS Office – PowerPoint Excel and Word.
• Exposure to HRMS tool
• Understanding of LMS and other training tools will be an advantage.

Personal Attributes:

• High level of professionalism and integrity.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Adaptability and ability to thrive in a fast-paced environment.
• Excellent interpersonal, communication and presentation skills.
• Strong organizational and multitasking abilities.
• Ability to handle confidential information with discretion.
• Ability to work collaboratively across departments and levels of the organization.