Manager - Retail Store Projects

Role Summary

Key Responsibilities

Design Management

• Prepare design briefs based on business objectives and brand requirements, aligning with key internal stakeholders.
• Collaborate with external design agencies and consultants (MEP, lighting, music, kitchen, etc.) to ensure cohesive, brand-aligned store designs.
• Lead the full design lifecycle—from concept development to detailed GFC drawings and BoQs—to facilitate timely tendering and execution.
• Maintain version control and timely circulation of design deliverables; ensure alignment across cross-disciplinary design packages.
  

Projects & Fit-Out Management

• Drive store execution from site survey to handover across high-street & mall projects.
• Oversee design coordination, BOQs, budgeting, scheduling, construction, and final handover.
• Ensure adherence to quality, cost, and time benchmarks across all NSO projects.
• Use project management tools like MS Project / Primavera (P6) to plan and track progress.
  

Leasing Support & Property Readiness

• Support the real estate team in technical due diligence, feasibility analysis, and fitment evaluations.
• Define scope of work, assist in landlord coordination, and facilitate timely site handovers.
  

Cross-Functional Coordination

• Collaborate with internal teams including design, VM, IT, operations, brand partners, and HR for seamless store go-lives.
• Drive weekly “war-room” sessions to identify and unblock execution bottlenecks.
  

Vendor & Budget Management

• Finalize and manage vendors for civil, MEP, and retail fit-out works.
• Monitor capex budgets, billing, audits, snags, and project documentation.
  

Candidate Profile

Must-Have Experience

• 10–15 years in project management, Civil & MEP execution, fit-outs, and store launch in organized retail or commercial real estate.
• Managed diverse retail formats including luxury, value, hypermarkets, department and FnB spaces.
• Experience in setting up project management systems and processes from scratch.
• Well-versed in stakeholder engagement and vendor negotiations.
• Expertise in software like MS Project, Primavera, AutoCAD, Excel, and PowerPoint.
  

Preferred Experience

• Exposure to both traditional and new-age retail environments.
• Hands-on experience in coordinating with mall developers and high-street property owners.
• Highly process-driven with a proven track record in program management and documentation upkeep.
• Bachelor’s or Master’s Degree in Architecture or allied fields is highly preferred.