Manager - Quality Assurance

10 - 12 years

7 - 11 Lacs

Posted:17 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Formulate and implement Quality Management System andfacilitate continuous internal process and system improvement

Lead role for EN15085, ISO-9001, ISO -14001, ISO45001, IRIS-22613,IATF-16949 certifications.

Single point contact for customerissues. Working with customers to ensure customer satisfaction.

Manage customer complaints through supervision of plant quality leads,including implementation of corrective actions to ensure issues are notrepeated

Manage warranty cost reduction byimplementing system improvements to reduce early failure rate of parts

Manage customer satisfaction scoresimprovement through reduction or rejection reduction PPM (parts per million -internal, external)

Participate in meetings with suppliersas well as customers to improve the quality of products.

SupportNPD from a quality point of view by creating PPAP docs and QAP docs.

Manage and smoothens the receiptinspection activities.

Support in supplier developmentprograms.

Prepare all SOP's and support inimplementation of them.

Lead the manufacturing excellence activities like TPM, Six sigma, Kaizensetc.

Support sales and mkt. team by providingnecessary docs and technical details.

Reduction of internal rejection andrework using systematic approach to problem solving.

Participate in recruitment process toidentify the right talent across positions within the function

Identify and create developmentopportunities for team members to enhance functional knowledge

Skills required:

Six sigma black belt, TPM facilitator,AQPQ, PPAP, 7QC tools, PFMEA, 8D,

certified auditor for EN15085, ISO-9001,ISO-14001, ISO45001, IRIS-22613, IATF-16949 certifications

Excellent knowledge on using SAP QM Module

S trong in excel

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