Manager - Product Training

WPP Media

4 - 8 years

8 - 13 Lacs

chennai

Posted:18 hours ago| Platform:

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Skills Required

global operations technical training e-learning product training usage curriculum development agile content designing training and development advertising

Work Mode

Work from Office

Job Type

Full Time

Job Description

Collaborate with Product team SMEs to ensure a deep understanding of product functionality, features, and benefits. Translate this knowledge into engaging training material and programs that cater to di erent learning styles, and that are scalable across clients, regions and user segments, using a variety of delivery methods, including e-learning courses, self-help materials, web-based tutorials and trainer-led
Develop and maintain knowledge base documentation that translates technical information into relatable, use case-driven how-to content.
Identify areas of training needs and assess user challenges with adoption of our Develop and implement learning strategies to address these needs.
Monitor progress and suggest continuous improvements to our training o
Measure the e ectiveness of training programs and make data-informed decisions to improve them continuously.
Work with the Enablement and Marketing teams on supporting materials and communication strategies to equip users with the knowledge and skills to leverage product capabilities e
Proactively keep up to date with the latest thinking on training and development methods and techniques and bringing forth ideas and recommendations as to their

Skills and Experience:

If this opportunity looks right for you, we are looking for candidates who have:

Substantial experience with training needs assessment, content design, curriculum development and delivery, and program coordination, with a proven ability to drive tangible end user adoption.
Solid understanding of adult learning principles, modern training techniques and training measurement frameworks.
Exceptional communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical audiences.
Proven experience in designing eLearning content. Experience with Articulate360 would be a bonus.
Proven experience in writing technical user
Proven experience in designing and facilitating technical training in both a virtual and face-to-face setting.
Familiarity with product development, lifecycles, agile working structures, project
Display high energy and the ability to work in a fast-paced
Ability to work e ectively in a global setting across localities and time zon

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