Manager- Order & Inventory Operations

Role Overview:

We are seeking an experienced and process-driven Operations Manager to oversee end-to-end order fulfillment, inventory, and logistics functions. The ideal candidate will manage order confirmation, packing & dispatch, store operations, courier coordination, order delivery, Shopify backend management, and overall inventory accuracy. This role requires strong ownership, multi-tasking ability, and the capability to work independently as well as lead small teams.

Key Responsibilities:Order Management

• Handle order confirmation and verification through the system.
• Coordinate timely packing, labeling, and dispatch of all orders.
• Ensure quality checks before shipment.

Inventory & Store Management

• Maintain stock records and ensure inventory accuracy at all times.
• Monitor low-stock items and coordinate replenishment with vendors.
• Oversee store layout, stock arrangement, and hygiene standards.

Logistics & Courier Handling

• Partner with courier companies for smooth pickups and deliveries.
• Track shipments and resolve delivery issues or escalations.
• Maintain courier performance reports (TAT, delays, returns, etc.).

Shopify & System Administration

• Manage Shopify backend for order flow, product listings, pricing updates, and tracking numbers.
• Handle integrations, settings, and data synchronization.
• Generate MIS reports on orders, sales, dispatch, and inventory.

Team & Contribution

• Work as an individual contributor and lead a team as required.
• Train staff on packing, labeling, and system usage.
• Implement SOPs for smooth operations and process compliance.

Required Skills & Qualifications:

• Graduation in any discipline; supply chain or operations background preferred.
• 2–5 years of experience in e-commerce, retail, supply chain, or inventory management.
• Hands-on expertise in Shopify (mandatory).
• Strong Excel skills and experience with inventory or warehouse tools.
• Excellent communication, vendor coordination, and problem-solving abilities.
• Ability to work under deadlines and multitask effectively.

Additional Attributes:

• Detail-oriented with a process-driven mindset.
• Ability to handle physical inventory checks and store maintenance.
• Comfortable working independently and handling responsibility end-to-end.
• Experience with courier services, dispatch planning, and logistics documentation.

Job Type: Full-time

Pay: ₹14,669.30 - ₹30,000.00 per month

Application Question(s):

• Current salary & Notice period

Work Location: In person