Responsible to drive operational excellence by managing and controlling input, movement, process/sort, and output of various functions of operations whilst developing and influencing positive team outcomes. Responsible for the strategic management of assigned resources, departments, or locations, ensuring the achievement of operational goals while maintaining compliance with company objectives and regulatory standards. Implements effective processes and procedures to drive consistency and efficiency in operations, aligning all activities with organizational goals and regulatory mandates.
Grade - 12M
What will you do:
Lead the strategic management of resources, departments, or locations to ensure the achievement of operational goals and regulatory compliance across diverse regions.
Recruit, develop, and mentor team members to enhance performance and align with individual and team objectives. Ensure team awareness of current processes, procedures, and regulatory requirements to maintain operational compliance. Coordinate accurate and timely reporting across the area of responsibility, providing reports and presentations to senior management as required. Plan and schedule resources, including rostering, to prioritize and complete departmental priorities while communicating targets and goals to the team. Oversee team projects and initiatives, ensuring timely delivery within allocated budgets and supporting project management processes. Manage departmental budgets effectively, optimizing costs while staying within agreed parameters. Build effective network relationships within the team and with key stakeholders to achieve optimal business outcomes.
You will be a great fit if you:
Qualifications:
- Master s degree in business administration, or a related field preferred
- For Individual Contributors (FedEx employees) AiM certification is mandatory
- Presentation topic & behavioural interview
Experience:
- Min 3 to 5 years of experience of managing teams
- Industry experiences preferred
Skills:
- Leadership Skills
- Planning & Organizing Skills
- Judgement & Decision-Making Skills
- Presentation Skills
- Analytical Skills
Competencies:
- Accountability and Adaptability
- Business and Customer Focused
- Communication and Collaboration
- Innovation and Critical Thinking
- Leadership and Influence
- Confidentiality and Integrity