Manager Operations

Hsbc

5 - 10 years

15 - 17 Lacs

Hyderabad

Posted:5 hours ago| Platform:

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Skills Required

Analytical skills Reconciliation Banking Investigation Management Operations Financial services Balance Sheet Monitoring Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are currently seeking an experienced professional to join our team in the role of

Manager Operations

Principal responsibilities

Ensure efficient monitoring and control of intra-day liquidity and payments flow through Payments and Settlement systems (CHAPS, CREST, GPE, GMO).
Ensure all HSBC Group and Nostro customer s CLS obligations are met within cut-off, all customer s obligations are received, and non-receipts escalated in timely manner.
Actively participate in testing activities, which include both industry-wide testing as well as support in onboarding CLS customers.
Manage CLS account reconciliation including ownership and investigation of outstanding items.
Take necessary actions to prevent, manage and minimise impact of ongoing incidents impacting CLS and CHAPS payment flows.
Develop and maintain excellent relationship with HSBC s internal stakeholders (Product Managers, UK Payments Services, Balance Sheet Management, HSBC Group Offices), externally with Payments bodies (Bank of England, CLS Bank, Nostro Agents), as well as CLS and CREST customers, responding quickly to changing conditions and customer inquiries.
Reassessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
Role model a positive internal risk and control culture across Business Service teams and shape the climate, tone and environment in which people work.
Make considered decisions that protect and enhance HSBC values, reputation, and business.

Requirements

Detailed knowledge of the Group payments and communication infrastructure, SWIFT messages and FX standards.
Knowledge of the Bank s operational and internal controls, products and procedures.
Understanding and awareness of Payments Industry products and design.
Drive/passion in delivering high quality performance, proactive and flexible approach to all responsibilities as well as ability to manage communication with different stakeholders.
Strong numeracy and analytical skills with a view to commit to decisions and ability to collate and analyse Management Information
Readiness to cover the process across AM and PM shift, with occasional support of weekend/early morning testing activities.
Payment investigations and/or processing knowledge and experience will be an asset.
Previous experience in a Payments process & Investigation (E)

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