Manager - Internal Communication (Launch & Commercialization)

Job Description

Drive the planning, execution, and evaluation of the internal communication initiatives related to the Launch & Commercialization Excellence, ensuring that the stakeholders/teams are engaged, informed, and prepared for the relevant activities. Establish a connected communication ecosystem, bringing increased effectiveness and improved efficiency. Oversight of the communication plan to ensure seamless and integrated plan across areas. Communication strategy development: Supervise design and delivery of effective internal communication plans to support pre-launch and launch activities. Drive the alignment and need identification with Global Business Units. Gather and manages the distribution lists, ensuring proper updating and maintenance. Drive collaboration with global communication teams to ensure messaging alignment. Manage content creation for internal communication channels and ensure content adaption to fit the different communication channels. Oversee internal engagement initiatives to keep teams informed and motivated. Collaborate with the project team, the business units, and digital and external vendors to ensure a smooth and successful implementation of communication ecosystems, channels, platforms, tools, and processes designed as part of continuous improvement methodology to create best-in-class go-to-market capabilities that are consistent across GBUs and markets. Support Hub strategy aligned with global business priorities, focusing on operations and enablement via a continuous feedback loop to optimize customer experience. Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working. Take ownership of communication initiatives from evolution/efficiency identification through to project delivery via internal governance and controls (leverage AI/automation). Process Optimization & Best Practices: Drive and ensure evaluation of post implementation reviews for successful delivery and to ensure that improvements can be made for future projects. Support the Head/Lead to anticipate needs, allocate, and prioritize team resources to support the business effectively.