Manager, Financial Crime and Compliance-2

Taskus

8 - 14 years

35 - 40 Lacs

gurugram

Posted:None| Platform:

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Skills Required

bpo manager quality assurance analytical social media outsourcing risk management rfp macros gaming client management

Work Mode

Work from Office

Job Type

Full Time

Job Description

What We Offer:

Key Responsibilities

Develop and implement Fraud and Risk Management practices that are in line with the client s needs and regulatory frameworks
Identify digital tools in the Fraud space to meet with specific client requirements
Work closely with the operations & support teams to identify potential risks
Identify the need and methods to automate fraud detection and risk mitigation as per client s requirements
You will need to research and develop market insights and industry best practices in fraud detection and risk management
Participate in the presales process including but not limited to RFP/RFI responses, Point of View management and overall deal solutioning
Participate in client discussions to craft pro-active solutions to meet client needs
Demonstrate in-depth knowledge on Fraud Detection, Investigation, Dispute management and other related practices.
Provide thought leadership and detailed execution on diverse projects
Identify areas of risk and make recommendations on operational improvements, quality assurance and any additional training crucial to mitigate risk. Seeks ways to assist the organization in strengthening the FCRM practice
Identify transformation needs and opportunities and facilitate client discussions for execution

Requirements:

Graduate in any field (CFE & CAMS certified preferred)
6+ experience in Customer Lifecycle Management, Fraud Investigations or disputes and chargeback management
Someone with a solid understanding and experience on Anti-fraud practices.
Understand the latest tools and technologies prevalent in the space and has experience in building/contributing in designing digital tools (using RPA, ML, run queries and build macros)
Experience in Client Management.
Good analytical and problem-solving skills and ability to handle team and client discussions
Bachelor s degree or a combination of education and experience.

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