Job Description: Data Scientist Role Overview The Data Scientist will lead the development of claims segmentation and forecasting models to support optimal adjuster planning. The role requires strong statistical and machine learning expertise, with a focus on applying data-driven insights to improve operational efficiency in claims management. Key Responsibilities Collaborate with business stakeholders to define claim complexity criteria. Develop and validate segmentation models to categorize claims into low, medium, and high-touch segments. Build forecasting models to predict claim volumes across complexity levels using historical claims data. Conduct feature engineering, model testing, and performance tuning. Translate model outputs into actionable business insights and support integration with capacity planning workflows. Document model methodology, assumptions, and deliverables. Work closely with the Data Engineer to ensure data readiness and pipeline efficiency. Skills & Experience 5+ years of experience in data science or analytics roles. Proficiency in Python (Pandas, Scikit-learn, XGBoost, etc.), SQL, and data visualization tools. Strong understanding of supervised learning, time-series forecasting, and model evaluation techniques. Experience working with operational or insurance claims data is preferred. Effective communication and stakeholder engagement skills. Show more Show less

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EXL

www.exlservice.com

Business Process Management / Analytics

New York

20,000+ Employees

1140 Jobs

Key People

Rohit Kapoor

Vice Chairman & CEO
Jasvinder Singh

President
Vikas Bhalla

Chief Financial Officer
Lanny Cohen

Chief Operating Officer
Ravi Kumar

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