Manager

EXL

2 - 10 years

4 - 12 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

bpo operations research team management analytical consulting healthcare data mining financial services crm logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities

Emphasis is on providing business insights and managing end to end project delivery
Structure analytical solution to address business objectives and problem solving
Expected to work in close collaboration with the Client team and EXL team on establishing relationship with stakeholders, identify new opportunities, areas of growth Analyze structured and unstructured data from a number of drivers in the interest of solving specific questions/problems with processes in the various functional areas
Hands on experience in GenAI tools like, AWS, Python, Langchain, Langgraph, VectorDB in insurance domain
Develop long-lasting, trusted advisor relationships with clients
Provide Project, Client & Team Management and Monitor progress of deliverables on daily basis and ensures timely resolution of any issues
Ensure Industry best practices are followed, Communicate and follow up with delivery teamIdentifying reasons for issues/Issue Resolution, diagnosis of inefficiencies in the current process and figuring out ways to resolve it Independently work across data manipulation, visualization, predictive modeling, Reporting and Automation projects
Facilitate client working sessions and lead recurring project status meetings
Manage day-to-day project operations, serve as the functional and domain expert on the project team to ensure that they meet client expectations

Candidate Profile:

Bachelor s/Masters degree in economics, mathematics, computer science/engineering, operations research or related analytics areas candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
2-10 years in AI, GenAI, Machine Learning
Hands on experience in GenAI tools like, AWS, Python, Langchain, Langgraph, VectorDB and good knowledge in segmentation / advanced analytics / Machine learning / statistical / data mining / NLP techniques /Agentic AIGenAI, Good knowledge of Agentic AI framework and/or working exposure to Crew AI
Exposure to insurance analyticsGood critical thinking and problem-solving skills
Strong record of achievement, solid analytical ability, and an entrepreneurial hands-on approach to work
Outstanding written and verbal communication skills, and presentation skills
Should be proactive, and be able to work in fast pace and continuously evolving environment and ready to take up uphill challenges
Is able to understand cross cultural differences and can work with clients across the globe

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