Manager - DSMG - Motor Finance - Collections - Flows

7 - 11 years

13 - 17 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Purpose

Key Responsibilities

  • Lead and manage the collections team handling motor finance accounts within DSMG.
  • Monitor daily collections activities, ensuring adherence to defined flows and SLAs.
  • Develop and implement collection strategies to improve recovery rates and reduce delinquency.
  • Analyze collection data and workflows to identify bottlenecks and optimize processes.
  • Collaborate with sales, credit, and legal teams for smooth resolution of overdue accounts.
  • Ensure compliance with regulatory guidelines and internal policies in all collection activities.
  • Prepare regular reports on collections performance, aging analysis, and forecast future recoveries.
  • Handle escalations and resolve complex cases effectively.
  • Drive automation and digitization of collection workflows to enhance efficiency.

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Tata Capital logo
Tata Capital

Financial Services

Mumbai Maharashtra

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