Manager

Roles & Responsibilities

1. Oversee the end-to-end management of HR documentation and ensure the accuracy of employee records in the HRIS. Ensure coordination across departments to enable seamless HR service delivery.


2. Lead the resolution of complex employee queries related to HR policies, benefits, and payroll, ensuring consistent, timely, and professional communication.


3. Ensure organizational compliance with labor laws and internal policies; review and approve audit documentation and HR reports for internal and external stakeholders.


4. Identify opportunities to enhance HR processes, drive automation or system improvements, and collaborate with leadership and cross-functional teams on strategic HR initiatives.

Onboarding:

1. Supervise the pre-boarding process, ensuring timely issuance of appointment letters and coordination with IT and Admin for Day 1 readiness.


2. Lead onboarding and orientation programs to effectively communicate company values, policies, and expectations.


3. Oversee the setup of new employee profiles in Oracle and ensure seamless execution of Day 1 activities.


4. Monitor new hire engagement through structured check-ins and feedback mechanisms, addressing onboarding issues proactively.

Employee Life Cycle (ELC):

1. Review and approve updates to employee records in the HRIS, ensuring alignment with role changes, compensation adjustments, and compliance standards.


2. Govern the application and enforcement of HR policies, ensuring proper handling of employee matters and consistent policy adherence.


3. Oversee collaboration between HR, payroll, and finance teams to ensure accuracy in salary processing, deductions, and statutory compliance.


4. Maintain oversight of employee relations records, ensuring issues are documented and resolved in line with company policies and regulatory standards.

Exit (Offboarding):

1. Manage the backend offboarding process, ensuring timely clearances, documentation completion, and asset recovery through inter-departmental coordination.


2. Review final settlements, including earned leave and severance, ensuring accuracy before submission to finance.


3. Collaborate with the finance team to validate FNF calculations and resolve discrepancies, ensuring compliance with policy.


4. Ensure final settlements are processed by payroll in a timely manner, and that all exit-related financial obligations are fulfilled.

Benefits Management:

1. Oversee benefits administration, including enrollment, policy changes, and life event updates, ensuring accuracy in HRIS and vendor systems.


2. Manage vendor relationships to ensure timely resolution of claims, clarifications, and policy updates for employees.


3. Approve and oversee the processing of employee reimbursements, ensuring alignment with policy and audit readiness.


4. Review benefits utilization reports, ensure data integrity across systems, and support internal and external audits with reconciled documentation.