Manager - Collection Strategy

Godrej Properties

5 - 10 years

5 - 10 Lacs

Gurgaon Haryana India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Reconciliation Pmp Customer Service Data Analysis Healthcare Health Insurance

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Monitor and manage collections to meet Annual Operating Plan (AOP) targets (?8,00010,000 Crores for North Zone)
Develop and implement strategies to improve collection efficiencies aligned with organisational objectives
Conduct real-time forecasting, re-forecasting, and planning to meet AOP goals
Address reconciliation challenges from regional and project-level collations
Maintain centralised and standardised data and templates for reviews and monitoring
Streamline data collation across North Zone projects and geographies
Coordinate with team leaders, regional collection heads, and project teams to ensure unified processes
Monitor collection performance through real-time dashboards and address fresh due efficiencies
Oversee follow-ups on outstanding cases and resolve stuck cases effectively
Conduct detailed reviews of project-wise collection performance
Provide actionable insights to improve collection strategies and ensure parity across zones
Address regional challenges including construction constraints and project complexities
Adapt and implement successful strategies from other zones to suit local needs

Key Skills and Competencies

Strong customer centricity with a focus on timely collections and escalation resolution
Strategic planning and real-time forecasting aligned with financial goals
Excellent communication and stakeholder coordination skills
Proven problem-solving ability for reconciliation and process issues
Leadership skills with experience managing teams and driving performance
Expertise in process optimisation and standardisation of collection workflows
High adaptability to regional challenges and ability to manage multiple priorities under pressure
Behavioural competencies including empathy, collaboration, and integrity-driven execution

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