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Customer Support Specialist - German Payroll

Customer Support Specialist - German Payroll

Rippling

2 - 7 years

4 - 8 Lacs

Bengaluru Karnataka India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Customer Support Time Management German Payroll Problem-solving Communication

Work Mode

On-site

Job Type

Full Time

Job Description

Key Deliverables

Handle customer issues related to Germany payroll from start to finish.
Optimize Rippling for Germany customers through chat, email, and video conferencing.
Become a product expert and serve as a resource for both customers and coworkers.
Collaborate with Product and Engineering teams to identify improvement opportunities through automation or added features.

Role Responsibilities

Provide comprehensive support for Germany payroll customers.
Ensure customer issues are resolved in a fast-paced environment.
Contribute to process improvements and organizational efficiency.
Manage shifting job duties while prioritizing tasks effectively.

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