Manager-Client Servicing & Events

About The Company

About The Role

Key Responsibilities

• Act as the primary relationship owner for key clients, ensuring satisfaction, retention, and growth.
• Lead end-to-end planning and execution of events, activations, and promotional campaigns across multiple cities.
• Translate client briefs into strategic event plans and innovative solutions.
• Collaborate with creative, production, and operations teams to deliver flawless execution.
• Manage budgets, cost negotiations, and vendor partnerships effectively.
• Mentor and guide junior executives, delegating responsibilities for smooth project delivery.
• Drive business development by identifying new opportunities, pitching to prospective clients, and expanding existing accounts
• Prepare impactful client presentations, pitches, and proposals.
• Ensure detailed project documentation, reporting, and post-event evaluations.
  

Requirements

• 4-6 years of proven experience in client servicing and event management/brand activations.
• Strong understanding of BTL promotions, event operations, and vendor management.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in MS Excel, PowerPoint, and proposal creation.
• Ability to travel for client meetings and events as required.
• A proactive, problem-solving mindset with the ability to handle high-pressure situations.
• Prior experience in multi-city event coordination is an advantage.