Manager, Business Strategy

Job Description

Reward360 Global Services Pvt Ltd is India s premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Singapore and Dubai, our global loyalty solution has been built after years of deep understanding of customers, nuances of loyalty diaspora, the onset of big data and most importantly the simplicity of delivery across any loyalty program. For over 10 years, R360 s loyalty and rewards platforms have driven ambitious loyalty programs for some of the world s biggest brands - including Standard Chartered Bank, American Express and HDFC Bank. With 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing company in Asia. We have a multidisciplinary team of technology experts, product, engineers, data scientists, client relationship managers and customer experience professionals. About the Role: We are seeking a Strategy Manager to play a pivotal role in shaping R360 s organizational strategy, cross-functional execution, and go-to-market (GTM) initiatives for new business opportunities. This role will require working closely with leadership to define strategic priorities, drive operational alignment across departments, and facilitate the launch of new initiatives in the loyalty and rewards ecosystem. Key Responsibilities 1. Organizational Strategy Business Planning Work with leadership and Founder to define and execute R360 s long-term strategic roadmap. Conduct industry and competitive analysis to identify trends, opportunities, and risks in the loyalty and rewards space. Develop data-driven business cases and recommendations for expansion, partnerships, and new revenue streams. Drive strategic planning cycles, including OKRs, business reviews, and financial modelling. 2. Cross-Functional Collaboration Execution Serve as a bridge between different teams (Product, Tech, BD, Finance, and Operations) to ensure strategic alignment. Identify operational bottlenecks and propose solutions for efficiency and scalability. Lead special projects, including process improvements, digital transformation, and operational enhancements. 3. GTM Strategy for New Business Initiatives Define and execute go-to-market strategies for new product launches, features, and partnerships. Work with business teams to ensure smooth adoption of new initiatives. Establish key performance indicators (KPIs) and measure success against business goals. What We re Looking For - Must-Have Qualifications: 5-8 years of experience in strategy consulting, corporate strategy, or business operations (preferably in fintech, payments, or loyalty/rewards). Strong problem-solving skills with experience in market research, competitive analysis, and financial modelling. Proven ability to work cross-functionally and drive execution in a fast-paced environment. Experience in defining and executing go-to-market strategies for new products or business. Excellent communication skills with the ability to present to senior leadership. Preferred Qualifications: Prior experience in fintech, banking, or loyalty platforms. MBA or Undergrad from a Tier-1 college is a plus. Experience in growth strategy, partnerships, or digital transformation projects. Candidates with an entrepreneurial background and who have built or scaled a startup, launched new business lines, or have experience in high-growth environments are welcome to apply.