Manager- Business Development /Key Accounts Management- Grocery

Business Development/Key Accounts Manager

Business strategy

• Know the customer: Deeply understand customer behaviour, develop new customer

insights

• Own the business: Co-own the P&L, develop the business model, understand

where opportunities are and create a viable business to service them

• Know the market: Stay on top of trends in an ever-changing landscape, find

opportunities and prioritize based on size, internal capabilities, etc.

• Know the competition: Understand online and offline players.
• Influence the leadership: Convert strategies into action by liaising with

cross-functional leadership and drive the changes required

Vendor Management

• Develop deep and long standing relationship with the vendors - to drive

relationships from the strategic to the tactical

• Own the terms of business with the vendor - products, returns, ordering, etc.
• Ensure high-share of mind from the vendor. Build deep ties.
• Make vendors partners in driving disruptive changes for the category

Market Understanding

• Develop a thorough knowledge of the market - short term and long term trends
• Have an in depth knowledge of competition and vendor and ability to influence the

market

• Develop and implement industry best practices. Move the industry with you!

Selection and Offers

• Work with teams to get the best possible selection & sellers onboarded.
• Own cost improvement and overall portfolio management
• Manage in store promotions along with brands - make brands partners in customer

communication

• Drive portfolio management for best offers and discounts for the customers

Fulfilment and Inventory

• Key driver of working capital management and inventory - ensure an optimal
• Develop and manage a fulfilment strategy with the brands to ensure best selection

along with the optimal cost and service.

People leadership

• Build, retain and groom a strong team to deliver across functions
• Set goals, define KPIs and ensure team tracks effectively towards goals

Qualifications and experience:

• Educational background Graduation, MBA is preferred
• Knowledge of Retail, consumer goods industry is a plus
• Desire and ability to think like the customer
• Ability to translate strategies into execution plans and take them to

completion

• Highly analytical
• Willing to take calculated risks to grow the category
• Excellent verbal and written communication with interpersonal skills
• Strong understanding of technology and business
• Must be willing to learn
• Ability to connect with people across teams & levels