Job description
Manager - Business Development
Job Title
Business Development Manager
Job Purpose
The Business Development Manager (BDM) is responsible for promoting and selling WeFreight services within the assigned market, focusing on both SMEs and large-sized customers. The role is profit-driven, aimed at generating consistent revenue and gross profit to meet monthly and annual sales targets. The BDM also contributes to trade lane development, market representation, and coordination with other WeFreight branches for cross-border opportunities, while strengthening the company s brand reputation.
Main Tasks and Responsibilities
Sales and Business Development
Actively promote and sell WeFreight s services to new SME and large-scale clients
Continuously secure new business to meet or exceed revenue and profit targets
Generate leads, register opportunities, and track sales activity via ERP-based CRM
Ensure accurate and timely documentation of all customer interactions and visits
Relationship Management
Build and maintain strong relationships with customers through regular visits and communication
Provide professional and prompt follow-up on client requests and inquiries
Negotiate rates and contracts in line with company guidelines and profitability
Trade Lane Development
Identify and develop key trade lanes to enhance company competitiveness
Collaborate with trade lane managers to boost volumes in specific corridors
Support the creation and execution of trade lane strategies
Market Representation Promotion
Actively promote WeFreight s brand and services in the marketplace
Represent the company at industry events, vendor meetings, and trade summits
Raise awareness of core services such as consolidation and trade-specific solutions
Cross-Branch Collaboration
Coordinate with WeFreight branches on trade lane alignment and sales efforts
Conduct joint visits and shared client presentations to enhance cross-border sales
Share leads and support global business opportunities across the WeFreight network
Strategic Planning Market Analysis
Analyze and map business opportunities, trends, and customer needs
Participate in sales meetings, sharing market intelligence and insights
Contribute to broader business growth strategies through data and feedback
Operational Financial Collaboration
Support the operations and customer service teams in delivering on service-level agreements
Coordinate with the finance team to follow up on outstanding receivables
Relay customer feedback for service enhancement and process improvements
Key Performance Indicators (KPIs)
Monthly and annual revenue and profit achievement
Number of new clients onboarded and new revenue generated
Growth in key trade lanes and contribution to lane strategy
CRM data accuracy and completeness
Sales visit-to-deal conversion rate
Client satisfaction and retention levels
Success rate of joint sales initiatives with WeFreight branches
Key Interactions
External: Customers, Vendors, Industry Stakeholders, Trade Summits
Internal:
Sales Business Development, Finance, HR, Operations, Senior Management, Global WeFreight Offices
Education Requirements
Bachelor s degree in Business, Sales, Marketing, or related discipline
Language Requirements
English Fluent Hindi Preferred
Background and Experience
3 5 years of experience in business development or sales, ideally in freight forwarding or logistics
Strong understanding of market trends and logistics operations
Proven ability to meet targets and generate new business
Experience in global trade lane development is an advantage
Skilled in negotiation, strategic sales planning, and relationship management
Core Competencies (Grade D Professional Level)
Customer Focus: Builds strong client relationships and ensures customer satisfaction
Commercial Acumen: Identifies opportunities for profit and growth
Sales Effectiveness: Skilled in pitching, negotiating, and closing deals
Relationship Management: Maintains long-term partnerships with stakeholders
Collaboration: Works across functions and regions to drive strategic goals
Functional Competencies (Grade D Professional Level)
Market Intelligence: Analyzes data to identify growth opportunities
Trade Lane Development: Supports corridor-specific business growth
CRM ERP Proficiency: Uses systems to track sales pipeline and client data
Cross-Border Sales: Navigates international logistics and client coordination
Strategic Execution: Aligns sales plans with corporate goals and market dynamics
What we stand for
A word from your future colleagues
Treating all the employees equally is the most impressive thing you can get from a company. House of Shipping is compassionate when it comes to its employees and provides a family atmosphere. I am grateful to be part of the team!
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