Manager - Business Development, BWS

Job Description

About The Chemical Competency Centre At DHL Global Forwarding The Wine & Spirits Competency Centre at DHL Global Forwarding will function as center for sectoral knowledge that will be responsible for growing customer engagement, and will assist in developing Solutions catering to the W&S industry, customized SOP’s, data management and provide advisory services to the Wine & Spirits Sector Clients. Role Summary Head – Wine & Spirits Competency Centre will have W&S logistics expertise, relevant product / trade compliance experience and qualification and will be responsible for leading the W&S India P&L, building and nurturing strong business relationships with some of the company’s most important clients in the Wine & Spirits Industry. The position reports to the Head of Ocean Freight. Key Responsibilities Build and Develop Wine & Spirits Community. Responsible for W&S India P&L Is the point of contact for subject matter expertise related to Wine & Spirits Sector Drive Community calls / Participation in Industry Events Conduct Periodic Trainings XBU contacts Manage and Drive annual Customer interactions through meetings, conferences etc. Capability Development Day to day operations and customer service for sector Customers. SOP development & maintenance Advisory services - Trade Compliance, Product Handling, Special Equipment – Reefers, Flexitank’s, FTWZ solutions, etc. Reporting and Data Management – Reports, Dashboards, Order Management etc. Develop and Manage New W&S Customers Responsible for Business development for the Sector Handle Multiple Wine & Spirit Sector clients. Monitor Day to day operations and customer service for sector Customers. Position DGF as “Wine & Spirit Specialists “from the angle of Sales / Ops / Services. Local Digital Marketing Does this sound like you? Bachelor’s degree in Science, or related Wine & Spirits field. 7 - 10 years of experience in the freight forwarding industry, preferably with W&S Clients. Strong contacts with traders in India who have regular Import & Export of Wines & Spirits, and who can take decisions in awarding the Contract/Business Understanding of W&S trade compliance, Industry knowledge / Strong Product Knowledge Strong communications skills HSSE understanding SOP Development & Management Show more Show less