Manager - Branch Sales - Freight Forwarding

Job Description

Develop and implement effective sales strategies to achieve revenue targets and market share growth. Responsible for meeting and exceeding the sales targets and budget allocations. Map the market and maintain up-to-date intelligence on customers in the region. Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers Conduct market research and stay updated on industry trends. Prepare and present sales forecasts, budgets, and performance reports. Maintain book of business as agreed Work on Integrated Solutions for Customers Build and maintain strong relationships with existing customers to ensure high levels of satisfaction and repeat business. Ensure 100% CRM adoption and maintain pipeline as per budget Add new customers as agreed. Focus on DSO and collections Conduct Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) for critical customers to assess performance and opportunities Develop strong understanding of the business of Critical customers to aid customer retention. Ensure effective communication with Pricing and Operations teams on any opportunities, challenges, and alternative options for improved pricing strategies. Maintain a comprehensive understanding of the Freight Forwarding services, including Air and Sea Collaborate with internal teams (Pricing, customer service, and finance) to ensure seamless service delivery. Conduct regular client meetings to promote services and address any concerns. Network with internal Business units on information sharing and identifying fresh opportunities for the division. Prepare regular reports on sales performance, market conditions, and customer feedback for management review. Ensure compliance with company policies and industry regulations