Manager - Branch Sales - Freight Forwarding

Job Description

Develop and implement effective sales strategies to achieve revenue targets and market share growth. Responsible for meeting and exceeding the sales targets and budget allocations. Map the market and maintain up-to-date intelligence on customers in the region. Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers Conduct market research and stay updated on industry trends. Prepare and present sales forecasts, budgets, and performance reports. Maintain book of business as agreed Work on Integrated Solutions for Customers Build and maintain strong relationships with existing customers to ensure high levels of satisfaction and repeat business. Ensure 100% CRM adoption and maintain pipeline as per budget Add new customers as agreed. Focus on DSO and collections Conduct Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) for critical customers to assess performance and opportunities Develop strong understanding of the business of Critical customers to aid customer retention. Ensure effective communication with Pricing and Operations teams on any opportunities, challenges, and alternative options for improved pricing strategies. Maintain a comprehensive understanding of the Freight Forwarding services, including Air and Sea Collaborate with internal teams (Pricing, customer service, and finance) to ensure seamless service delivery. Conduct regular client meetings to promote services and address any concerns. Network with internal Business units on information sharing and identifying fresh opportunities for the division. Prepare regular reports on sales performance, market conditions, and customer feedback for management review. Ensure compliance with company policies and industry regulations Qualification and competencies: Proven track record of success in Freight Forwarding Sales Ability to analyze market trends and develop effective sales strategies. Minimum 6 years of relevant industry experience Bachelor or MBA degree Strong Sales Skills including prospecting, negotiations and closing Excellent interpersonal, commercial & communication skills to build & manage profitable business relationships with customers, suppliers & stakeholders. Self-motivated, Target oriented and Team Player Dynamic writing, presentation, relationship-building, negotiation, and problem-solving skills Good communication skills in English, Hindi & respective regional language, both oral and written. This role requires regular travel within the assigned region. The candidate should be proactive and capable of working in a fast-paced environment.