Manager

As an Outlet Manager at Ammas Pastries, Chalakudy, your role will involve leading the Chalakudy branch with a hands-on and customer-oriented approach. You will be responsible for managing day-to-day operations efficiently while upholding the high standards of service and quality set by Ammas Pastries. Key Responsibilities: - Oversee daily outlet operations, team management, and customer service - Monitor stock levels, order supplies, and ensure proper inventory management - Supervise staff scheduling, grooming, and performance - Maintain cleanliness, hygiene, and visual merchandising standards - Handle customer queries and ensure satisfaction - Coordinate with the central kitchen and logistics team for timely product delivery - Ensure adherence to company SOPs and compliance policies - Generate daily sales reports and support the area operations manager Qualifications Required: - Minimum 2 years of supervisory or managerial experience in retail or food service - Strong interpersonal and communication skills - Basic knowledge of inventory and POS systems - Ability to work under pressure and manage a small team - Preferably local candidates or willing to relocate to Chalakudy - Language proficiency in Malayalam and basic English is required Benefits: - Cell phone reimbursement - Food provided - Health insurance - Provident Fund - Performance bonus - Yearly bonus Please note that the work location for this role is in person, and the job types available are full-time, permanent, and fresher positions with day, morning, night, and rotational shifts.,