Management Trainee

1. Sales & Business:

• Assist in achieving department sales, UPT, conversion & average bill value targets.
• Track daily performance metrics and take corrective actions as needed.
• Execute in-store promotions and visual merchandising plans effectively.

2. Customer Service:

• Ensure excellent customer service and manage customer queries/complaints efficiently.
• Drive customer engagement and loyalty through proactive interaction.
• Train the floor staff to deliver a delightful customer experience.

3. Team Management:

• Supervise and coach floor staff in your department.
• Assist in roster planning and manpower scheduling.
• Conduct daily team briefings and ensure grooming standards.

4. Inventory & Merchandising:

• Monitor stock availability, replenishment, and shrinkage control.
• Coordinate with Visual Merchandising and Planning teams for department layout and display.
• Maintain hygiene, safety, and visual appeal of the department.

5. Learning & Development:

• Complete all modules of the Management Trainee program.
• Participate in assessments, reviews, and feedback sessions.
• Work on live projects to understand store-level and corporate-level functions.