Mall Manager

The job involves managing the operations and maintenance of the mall to ensure it is clean, safe, and well-maintained. This includes overseeing security and emergency procedures, managing daily operations, and maintenance requests. Additionally, you will be responsible for the mall's financial management, including budgeting, financial performance, and reporting. You will also negotiate contracts with vendors and contractors. Managing the leasing process, maintaining occupancy levels, and building positive relationships with tenants are key aspects of the role. Developing and implementing marketing and sales strategies to attract shoppers and increase mall traffic, as well as analyzing sales data and trends, will be part of your responsibilities. Providing excellent customer service to mall patrons and tenants, handling complaints and inquiries, is essential. You will oversee and direct mall staff, including hiring, training, and performance management. Building relationships with the local community and participating in events to promote the mall is also important. Ensuring compliance with all relevant laws, regulations, and mall policies is crucial. The ideal candidate will possess strong leadership, communication, and interpersonal skills, along with excellent problem-solving and conflict-resolution abilities. Experience in retail management, property management, or business administration is preferred, as well as proficiency in financial management, budgeting, and reporting. The ability to manage multiple tasks and prioritize effectively, knowledge of marketing, sales, and customer service principles, and a bachelor's degree in a related field are often required. The job is full-time and permanent, with a day shift schedule. A bachelor's degree is preferred, along with at least 2 years of experience in hotel management. The work location is in person.,