M365 System Administrator

About Client:

Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media.

Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia.

Job Title : IT System Administrator

Administrator

Experience Level :

Job Location :

Job Type :

Work Mode :

Notice Period :

We are looking for an M365 System Administrator:

You will be working in the End User Services division as a member of the Messaging and

Collaborations Team in Pune, India. This role is part of 3rd level team of engineers that

support a diverse set of applications including email and messaging services, unified

communications platforms, voice recording and M365 Cloud services. This position

requires large enterprise experience with mission critical infrastructure management.

This role fits into a global organisation working with other regional teams and

collaboration is key for success.

Roles & Responsibilities:

• A minimum of 3+ years’ experience as an M365 System Administrator, with

practical knowledge of on-boarding, migrating, integrating, configuring,

upgrading and supporting M365 services.

• Excellent knowledge of core M365 Services, including SharePoint Online,

OneDrive and Dynamics 365.

• Knowledge of core Azure Cloud computing concepts (AZ-900, MS-900, SC-900,

Certification as a minimum requirement, with AZ-104 certification preferred).

• Good foundational understanding in Agile Methodologies, AI Operations, ITIL,

Data Analytics, PowerBI and Microsoft Modern Service Management.

• Track record of successful problem analysis and resolution, with extensive

hands-on IT support experience.

• Fluent in English, both written and spoken.

• Good report writing and documentation skills, and a strong verbal

communicator.

• Able to present concepts, ideas and recommendations in a clearly structured

and logical fashion.

• Self-motivated, able to prioritise, good time management and is goal driven.

• Collaborative nature; willing to share ideas, debate solutions, to achieve

consensus on the best way to drive the service forward for the betterment of the

organisation.

• Able to work in a high pressure and time critical environment.

• Experience working in a financial or regulated sector, and aware of best

practices.