LTPL.JD.05.31.20 - Sr. Operations Specialist

Primary responsibilities include (but not limited to):

• Develop and implement operational strategies to improve overall efficiency and effectiveness.
  
• Analyse existing processes and workflows to identify areas for improvement and optimization.
  
• Lead cross-functional teams to execute operational initiatives and projects.
  
• Establish and monitor key performance indicators (KPIs) to track operational performance and ensure targets are met.
  
• Collaborate with department heads to streamline interdepartmental processes and enhance communication.
  
• Identify and resolve operational issues and bottlenecks in a timely manner.
  
• Develop and maintain operational policies, procedures, and best practices.
  
• Provide guidance and mentorship to junior operations staff members.
  
• Monitor industry trends and best practices to continually enhance operational processes.
  
• Prepare and present regular reports on operational performance and initiatives to senior management.
  

Key Skills:

• Strong leadership and management abilities.
  
• Excellent analytical and problem-solving skills.
  
• Exceptional communication and interpersonal skills.
  
• Proficiency in strategic planning and execution.
  
• Sound knowledge of operations management principles.
  
• Ability to prioritise and manage multiple projects simultaneously.
  
• Proven track record of driving operational excellence and process improvement.
  
• Proficiency in relevant software and tools for data analysis and operations management.
  

• Minimum 4-8 years of experience in operations management or related fields.
  
• Proven track record of successfully leading operational initiatives and driving process improvements.
  
• Experience in collaborating with cross-functional teams to achieve organizational objectives.
  
• Strong understanding of industry best practices in operations management.
  
• Demonstrated ability to analyse data and make data-driven decisions.
  
• Experience in developing and implementing operational policies and procedures.
  
• Prior experience in mentoring and developing junior staff members.
  

Good to have :

• Six Sigma or Lean Six Sigma certification
  
• Experience with ERP (Enterprise Resource Planning) systems
  
• Knowledge of regulatory compliance requirements
  
• Familiarity with supply chain management principles
  
• Experience in the technology industry
  
• Change management expertise
  
• Strong analytical and problem-solving skills.
  

• We cover Medical Insurance (family floater policy covering employee, spouse and up to 2 kids)
  
• Personal accidental insurance for you.
  
• Great company culture.
  
• Exposure to the fastest growing domain.
  
• We offer gratuity.