Logistics Coordinator

We are seeking a detail-oriented and proactive Logistics Executive to manage and execute end-to-end order processing and dispatch operations. This role is critical in ensuring accurate and timely shipments, maintaining coordination with courier partners, and supporting a seamless post-order customer experience.

The ideal candidate thrives in a fast-paced environment, is highly organized, and understands the importance of time-bound delivery and customer satisfaction.

Key Responsibilities:

• Order Processing:
• Process and verify daily customer orders from internal systems or online platforms.
• Ensure all order details are complete and accurate before dispatch.
• Dispatch Coordination:
• Prepare shipping documents (invoices, packing lists, labels).
• Schedule and coordinate daily dispatches with courier partners and third-party logistics (3PL).
• Monitor pick-up schedules and ensure timely handovers.
• Shipment Tracking & Follow-up:
• Track shipments end-to-end and proactively address delivery delays or issues.
• Communicate with courier partners to resolve undelivered or returned shipments.
• Update order status in internal systems and ensure transparency across teams.
• Inventory & Warehouse Coordination:
• Collaborate with warehouse staff to ensure product availability and timely packing.
• Report stock discrepancies or packaging issues.
• Reporting & Documentation:
• Maintain accurate logs of dispatch records, courier invoices, and delivery confirmations.
• Prepare weekly reports on order volumes, delays, returns, and logistics performance.

Requirements:

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or a related field.
• 1-3 years of experience in logistics, order fulfillment, or supply chain operations.
• Strong knowledge of courier platforms and shipping documentation.
• Familiarity with inventory or order management systems (e.g., Unicommerce, Shopify, etc.).
• Excellent communication and coordination skills.
• Ability to multitask, prioritize, and work under pressure.
• Proficiency in MS Excel / Google Sheets.

Job Type: Full-time

Pay: ₹12,000.00 - ₹19,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person