Job
Description
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position: Lobby Manager, Gurgaon Business: Property and Asset Management, Gurgaon What this job involves We are seeking a professional and charismatic Lobby Manager to oversee the daily operations of our commercial complexs main lobby area. You will ensure we provide excellent services, creating a welcoming environment for tenants and visitors while maintaining smooth, efficient, and secure operations. Additionally, you will assist the Team Manager/Property Manager with assigned projects and provide backup support as needed. Your site deliverables will include Key Responsibilities: Manage the front desk and reception area, overseeing staff and daily operations Greet and direct visitors, tenants, and guests in a courteous and professional manner Coordinate with security personnel to maintain a safe and secure environment Handle visitor management systems, including check-ins, badge issuance, and access control Manage package and mail deliveries, ensuring proper distribution to tenants Respond to tenant inquiries and requests promptly and efficiently Coordinate with facilities management team on maintenance issues and special events Maintain a clean, organized, and presentable lobby area at all times Liaise with building management to address any concerns or issues Implement and enforce building policies and procedures Manage lobby digital displays and update building directories as needed Prepare daily reports on lobby activities and incidents Site details: You will be working on __Godrej GCR___, which is a ___Commercial____, located at ___Gurgaon____ Site dynamics: Work Schedule: Site team: e. g. : Property Manager +2 Other details if any Reporting: You will be reporting to the Property Manager Sound like youHere is what we re looking for: Being Analytical and Meticulous You will be responsible for building, maintaining, supporting, and validating the performance of subordinate staff. Your role will focus on providing customer-oriented, best-in-class visitor management and customer services. You must possess excellent attention to detail and strong problem-solving skills. Key aspects of your role will include assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction Qualifications: Bachelor s degree in hospitality management, Business Administration, or related field, 5+ years of experience in a customer service role, preferably in a commercial property setting and Strong interpersonal and communication skills What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today Location: On-site -Gurugram, HR Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
