Lobby Manager

Business: Property and Asset Management, Gurgaon

What this job involves

We are seeking a professional and charismatic Lobby Manager to oversee the daily operations of our commercial complex's main lobby area. You will ensure we provide excellent services, creating a welcoming environment for tenants and visitors while maintaining smooth, efficient, and secure operations. Additionally, you will assist the Team Manager/Property Manager with assigned projects and provide backup support as needed. Your site deliverables will include

Key Responsibilities:

• Manage the front desk and reception area, overseeing staff and daily operations
• Greet and direct visitors, tenants, and guests in a courteous and professional manner
• Coordinate with security personnel to maintain a safe and secure environment
• Handle visitor management systems, including check-ins, badge issuance, and access control
• Manage package and mail deliveries, ensuring proper distribution to tenants
• Respond to tenant inquiries and requests promptly and efficiently
• Coordinate with facilities management team on maintenance issues and special events
• Maintain a clean, organized, and presentable lobby area at all times
• Liaise with building management to address any concerns or issues
• Implement and enforce building policies and procedures
• Manage lobby digital displays and update building directories as needed
• Prepare daily reports on lobby activities and incidents

Reporting:

You will be reporting to the Property Manager