Learning & Development Manager

Job Description

Company Description Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests. Features an all-day dining restaurant, cafe & alfresco, a fitness centre, spa, swimming pool, an entertainment zone, library lounge, art gallery and business centre Job Description Work closely with the Director, Talent & Culture to develop and implement training strategies and programs for all levels of staff within the properties. Collaborate with department heads to identify training needs and design customized learning solutions. Creation of training materials, presentations, and e-learning modules. Coordinate and schedule training sessions, workshops, and seminars. Monitor training effectiveness and provide recommendations for improvement. Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs. Support employees with continuous development plans and career progression. Maintain and update training records, ensuring compliance with industry standards. Keep abreast of industry trends, best practices, and new training techniques. Qualifications Proven experience in Learning & Development, preferably within the hospitality industry. Strong understanding of adult learning principles and instructional design methods. Excellent presentation, communication, and interpersonal skills. Ability to multitask, work under pressure, and meet deadlines. Proficiency in MS Office Strong organizational and problem-solving abilities. Proficient with hospitality industry standards and regulations Additional Information