Quality Lead - Private Label FMCG (Non-Food: Home Care, Personal Care, Baby Care)Location: BangaloreJob Summary: The Quality Lead for Private Label FMCG (Non-Food) will be responsible for ensuring the highest quality standards in the development, production, and delivery of Home Care, Personal Care, and Baby Care products. The role involves collaborating with cross-functional teams, managing supplier quality, and adhering to regulatory compliance to ensure customer satisfaction and brand reputation.
Key Responsibilities
Define and implement quality standards, specifications, and guidelines for Home Care, Personal Care, and Baby Care product categories.Work closely with 3P Suppliers for R&D and product development to ensure products meet safety, performance, and quality benchmarks.Conduct product evaluations, sensory testing, and performance assessments during development phases.Ensure the products comply with regulatory standards- BIS,FDA,ISO, AyushConduct comprehensive audits of Home Care, Personal Care, and Baby Care product Suppliers to ensure compliance with quality standards and regulatory requirements.Ensure on boarding of New FMCG suppliers with adherence to quality and regulatory criteria.Analyze quality trends and implement continuous improvement initiatives across manufacturing and supply chain processes.Identify root causes for quality issues and drive corrective and preventive actions.Provide training and support to new suppliers to help them understand and comply with company standards.Responsible for handling end-to-end quality operations in the retail supply chain.Travel to multiple 3rd party supplier locations within the city and out of the city for Quality inspections and solving the issues.Framing of Specifications and SOPs for Home Care, Personal Care, and Baby Care ProductsShould have good command on leading the FMCG Nonfoods Project from development to Implementation.Strong Technical Knowledge on Drug &Cosmetic, Ayush license, LM , PCB & Labeling Guidelines.Develops and implements Nonfood regulatory and quality strategic plan for Private label brands in concert with corporate strategic plan.Address and resolve customer complaints related to product quality in a timely and effective manner.Use customer feedback to drive product and process improvements.Develop supplier QA team continuously through training, knowledge sharing and follow up.Working and interacting daily with the 3rd Party Suppliers and corporate QA Team on projects related to Quality and safety efficiencies.Guidance needs to be provided from time to time for the Supplier Quality Team.Key Skills
Ability to develop & lead the project Individually.Should have strong experience in managing stakeholders and understanding of the strategic sourcing process.Able to utilize and critically evaluate data from a variety of sources to identify root cause and lead teams towards resolution.Proven experience in NonFood Categories like Home care, Cosmetics, paper & disposables, party needs, puja articles, general merchandise etc.Process oriented with excellent communication and problem-solving skills.Strong communication skills – verbal and written, ability to communicate effectively to varied audiencesSelf-motivated, able to perform role with minimal supervisionAble to manage multiple priorities in a dynamic environmentAbility to work in a team environment to consistently achieve results & achievement.Strong organizational skillsDemonstrates a positive “can-do” excellent teamwork attitude with strong communication/ information sharing skillsA self-starter capable of designing and implementing services/processesTeam player who can collaborate across multiple functional areasQualifications
Bachelor’s/Master’s degree in Chemistry, Cosmetology Chemical EngineeringMinimum 5 years in quality assurance/quality control, preferably in FMCG (Non-Food) Home Care, Personal Care, or Baby Care products.Familiarity with chemical formulations, product testing, and regulatory frameworks.Proficiency in quality management tools and techniques (e.g., FMEA, SPC, CAPA).Should have Good Knowledge on Data analysis & Excel, Word, PPT.
