Lead HR Specialist - HR Operations Service Delivery

HR Operations

• Provide employee communication in the local language for unionized employees to ensure clarity and engagement.
• Post important communications on the notice board promptly to keep employees informed.
• Manage end to end on site onboarding of new hires, ensuring all documentation and processes are completed.
• Prepare and issue letters to unionized employees.
• Coordinate with central team for customized letters, Visa invitation letters and documents.
• Raise tickets for employee life cycle updates such as onboarding, transfers, promotions, separations, and personal data changes.
• Raise tickets for salary revisions in line with the LTS agreement.
• Monitor ticket status and follow up with the life cycle team until closure.

Payroll Inputs & Processing

• Collect, validate and submit Time office data (attendance, overtime, shift allowance etc.), Incentive inputs from production team, as per payroll timelines.
• Ensure accurate input of employee data related to payroll.
• Coordinate with the central payroll team for processing monthly payroll, Full and Final settlements and salary advance payments.
• Review payroll Drafts and flag discrepancies for timely correction.
• Handle employee payroll queries and provide resolution within defined TAT.
• Support audits (Internal, ICFR, Statutory) by preparing and submitting required payroll data and backups.

Employee Benefits Administration

• Manage employee benefit endorsements including Medical Insurance, Personal accident insurance, and other applicable schemes.
• Coordinate with central team to ensure timely issuance of e-cards for Medical.
• Coordinate with insurance provider/TPA and internal teams for enrolment, modifications, and claims.

Exit and Full and Final process

• Manage end to end exit payroll processing.
• Authorize and update separation details in separation screen.
• Coordinate with HRMs, Finance, and payroll vendors for timely F&F computation and payout.
• Ensure all clearances and statutory requirements are met before closure.
• Address employees exit related questions promptly and ensure resolution within defined timelines.

PF, Pension and Statutory Compliance

• Handle Employee queries related to PF pension, and other statutory benefits.
• Guide employees through PF forms, nominations, withdrawals, and transfer procedures.
• Create ESI numbers (IP creation) for eligible employees and share details with payroll team monthly.
• Support Factory level statutory compliance by providing reports and data related to payroll and Benefits.

Qualifications/Requirements:

• Bachelor’s degree in human resource, finance, business administration or related field.
• Proven experience in payroll management, full and final settlement process, employee separation procedures, preferably in a large organization or shared service environment.
• Familiarity with payroll systems, HRIS platforms, calculation and reporting.
• Excellent analytical, problem solving, and decision-making skills, with a keen attention to detail and accuracy in calculations and documentation.
• Commitment to integrity, confidentiality, and professionalism in handling sensitive employee information and financial transactions.

Additional Information