Lead Generation & Customer Engagement Executive

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Sales Support Specialist at our company, your role will involve supporting other team members as needed to achieve sales targets. You will be responsible for maintaining accurate customer data, providing sales reports and analysis, and building customer relationships while nurturing leads. Additionally, you will manage and qualify sales leads, develop in-depth product knowledge, follow up with interested customers, and contact potential customers to inform them about our offerings. Your goal will be to generate interest in our products and services. Key Responsibilities: - Support other team members as needed - Achieve sales targets - Maintain accurate customer data - Provide sales reports and analysis - Build customer relationships and nurture leads - Manage and qualify sales leads - Develop in-depth product knowledge - Follow up with interested customers - Contact potential customers to inform them about our offerings - Generate interest in our products and services Qualifications Required: - Diploma or Bachelor's degree (or equivalent) - Fluency in English (written and spoken) - Mandarin language skills will be an added advantage - Flexibility to work odd hours and on public holidays - Strong attention to detail - High energy and enthusiasm - Excellent customer service skills - Ability to work independently and as a team - Proficiency in web and electronic tools - Strong computer skills (PowerPoint, Excel, Word) - Experience with CRM systems - SAP knowledge (a plus) - Willingness to work overnight shift (8PM to 5AM, Mon-Fri) - Fully working onsite in the office Join our team and contribute to our success by utilizing your skills and qualifications to drive sales and foster strong customer relationships.,

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