Lead - Digital Operations (IT)

Job Purpose

Work Experience: 8 - 10 years

Qualification:BE/B.Tech

Key Technical Skill Required -

• AspenTech Historian (IP21 and A1PE) or similar Process Historian
• Applied Statistics for process control
• MS Power Platform (Power BI, Power Apps, Power Flow)
• Python for data analysis, apps development
• UI/UX design and high-level development
  

Key Functional Skill Required -

• Requirement gathering
• Change Management
• Business process analysis
• Project management
  

Key Result Areas

KRA (Accountabilities)

Supporting Actions

• Collaborating with stakeholders to get inputs on usage and improvements required.
• Conduct refresher courses
• Share technical and best practice process knowledge.
• Set up a platform for knowledge sharing of best practices.
  

• Perform break/fix analysis and get fixes implemented.
• Direct service desk team (3rd party) and facilitate incident and problem resolution.
• SLA adherence and reporting on periodic basis.
• Monthly review with each Unit, prepare action plan for fixing gaps.
  

• Providing technical leadership to the application development team
• Performing design reviews
• Ensuring that uniform enterprise wide application design standards are maintained
• Collaborating with other stakeholders to ensure the architecture is aligned with business requirements.