Lead Data Scientist - Generative AI and LLM & SLM Development

Location: MakeMyTrip, Bangalore

Experience Level: 6-9 years

Position: Lead/Principal Data Scientist

Education: BE/BTech from Tier 1 institutes (IITs/IIITs/NITs). Preferably MS in CS/NLP/KGs/Vision at top tier institute, for lead DS.

Reimagine Travel decisions with the power of AI @ MakeMyTrip. MakeMyTrip has been AI/ML/Data/Platform powered organization. We are now shaping the future of travel for Bharat customers, with GenAI-centric innovations, leveraging SLMs, Vernacular STT/TTS, and travel content systems. Join us to take these systems, chatbots, Cx, content to next orbit of excellence.

About the Role:

Lead data scientist

· Design, develop, and fine-tune multilingual Small Language Models (SLMs) with advanced AI capabilities for agentic applications such as travel destination expertise, Myra bot orchestration, hotel semantic search, and customer support bot assistance.

reward-scoring models

SLM training

conversational AI systems

· Drive end-to-end quality assurance through robust integration and experience testing, establishing objective evaluation metrics and leveraging A/B testing for performance optimization.

SLM and Generative AI analytics

· Collaborate across teams to deliver scalable solutions that impact millions of users, ensuring alignment with business goals.

· Focus on hosting and deploying Generative AI models on robust and efficient infrastructure to support large-scale operations.

What You Bring:

• Deep experience in Natural Language Processing (NLP & NLI), tiny/small language models, base language model retraining (both transformer and BERT based architectures).
• Extensive experience in conversational NLP systems.
• Experience in SLM adaptor fine tuning, SFT training, SLM pruning (base and instruct models)
• Experience in retriever frameworks in Q&A bots.
• Experience in contrastive learning, graph learning based embedding methods with heterogenous features.
• Preferably experience in building NLP active learning pipelines.
• Demonstrable experience in scaling your models to large scale search systems is a plus.
• Very good critical reasoning skills, data centric NLP/NLI systems.
• Must have temperament and hunger to work in fast-paced environment.

Why Join Us?

Be part of a team revolutionizing the travel industry with cutting-edge AI and Generative AI technologies, impacting millions of users worldwide.