Laundry Supervisor

As a Laundry Supervisor, your role is crucial in managing the laundry department of the hotel to ensure the cleanliness, maintenance, and prompt delivery of linens, towels, and textiles to support the hotel's operations and guest satisfaction. You will be responsible for overseeing laundry operations, supervising staff, maintaining quality standards, managing inventory, implementing cost-saving measures, ensuring safety and compliance, and providing excellent customer service. Key Responsibilities: - Oversee daily laundry operations such as sorting, washing, drying, folding, and ironing of linens, towels, and textiles. - Ensure proper maintenance and servicing of laundry machines and equipment. - Monitor inventory of clean and soiled linens, and requisition replacements as needed. - Supervise laundry staff, assign tasks, establish work schedules, and provide training and guidance. - Maintain high cleanliness and quality standards for all laundry items. - Inspect laundered items for quality and address any issues promptly. - Track and manage laundry supplies, replenish as needed, and implement cost-saving measures. - Prepare reports on laundry department performance, including production, inventory, and budget adherence. - Ensure compliance with safety and hygiene regulations, enforce safety protocols, and report any concerns. - Coordinate with other hotel departments for timely delivery of linens, respond to guest requests, and address concerns or complaints. Qualifications: - High school diploma or equivalent; a degree in Hotel Management or related field is a plus. - Previous experience in laundry operations, with supervisory experience preferred. - Strong leadership, communication, and attention to detail skills. - Knowledge of laundry equipment, chemicals, and hotel management software. - Ability to work effectively in a fast-paced environment and knowledge of health and safety regulations. (Note: No additional details of the company were mentioned in the provided job description.),