GSA (Housekeeping)

Key Responsibilities

• Room Cleaning:
• Clean and tidy guest rooms according to established standards, including making beds, changing linens, and cleaning bathrooms.
• Vacuum carpets, sweep and mop floors, and dust all surfaces.
• Ensure that amenities and supplies are replenished.
• Inventory Management:
• Report any maintenance issues, damaged items, or missing supplies in guest rooms.
• Properly handle and store cleaning chemicals and equipment.
• Attention to Detail:
• Pay close attention to detail to ensure that no area is overlooked during room cleaning.
• Report any lost and found items to the supervisor.
• Guest Services:
• Greet guests politely when encountered and respond to guest requests in a prompt and courteous manner.
• Report any guest complaints or issues to the Housekeeping Supervisor for resolution.
• Safety and Hygiene:
• Adhere to safety and hygiene protocols, including the use of personal protective equipment (PPE) as required.
• Report any safety hazards or concerns to the supervisor.
• Teamwork:
• Work collaboratively with the housekeeping team to ensure efficient room cleaning and turnover.
• Assist with special cleaning projects and deep cleaning tasks as assigned.
• Reporting:
• Complete daily room cleaning assignments and report progress to the Housekeeping Supervisor.
• Document any unusual incidents or guest requests.
  

Qualifications

• High school diploma or equivalent/ Diploma in housekeeping is preferred.
• Previous experience in housekeeping or a similar role is preferred but not always required.
• Excellent attention to detail and time management skills.
• Physical fitness and the ability to perform tasks that require bending, lifting, and standing for extended periods.
• Strong communication skills and a friendly demeanor.
• Knowledge of cleaning chemicals and equipment is a plus.
• Understanding of and commitment to safety and hygiene protocols.
• Customer service skills and a willingness to meet guest needs.
• Ability to work flexible shifts, including nights, weekends, and holidays.